Root Causes Analysis (RCA)

Root Causes Analysis The Root Causes Analysis (RCA) application is a digital solution designed to manage incident and hazard reporting, support structured investigations, and prevent recurrence through systematic analysis and corrective actions. The core capability of the application is SCAT Analysis (Systematic Cause Analysis Technique), a proven methodology used to identify underlying root causes by analyzing contributing factors related to human behavior, equipment, environment, and organizational systems. SCAT Analysis enables investigation teams to move beyond symptoms and focus on fundamental causes of incidents and unsafe conditions. The application supports a collaborative investigation workflow involving multiple roles, including reporters, investigation teams, and managers, ensuring clear accountability and structured decision-making throughout the incident lifecycle. To ensure effective risk mitigation, the system manages Immediate Actions, Corrective Actions, and Preventive Actions, each tracked from assignment to completion. The application also captures comprehensive impact assessments, including monetary impact, manhour impact, regulatory impact, and customer impact, providing management with clear visibility into the consequences of each incident. In addition, the application documents identified root causes and lessons learned, enabling organizational learning and continuous improvement. Once an incident is formally closed, users can export a complete incident report in PDF format, supporting audit requirements, compliance, and management review. Technology Stack The application is built using the Microsoft Power Platform: - Power Apps for user interaction and workflows - Power Automate for automation and approvals - Dataverse for structured data management - SharePoint for document storage